Billing Policy

Last Updated: July 2026

This Billing Policy explains how payments, charges, and billing matters are handled at Greenwich Emporium.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Shop Pay

Currency

All transactions on our website are processed in US Dollars (USD).

No Payment Surcharges

We do not charge any additional fees based on your selected payment method. The total displayed at checkout is the full amount you will be charged.

Taxes

Product prices do not include sales tax. Applicable taxes are calculated based on your shipping address and displayed clearly at checkout before you complete your purchase.

When You Are Charged

Payment is collected at the time your order is placed. You will receive an order confirmation email with a summary of your purchase and the total amount charged.

Pricing Accuracy

The price shown on the product page, in your cart, and at checkout will always match. In the rare event of a pricing error on our website, we reserve the right to cancel the affected order; if payment has been taken, it will be refunded in full to your original payment method.

Billing Errors

If you notice an incorrect charge, a duplicate charge, or any other billing discrepancy, please contact our customer support team with your order number and details of the issue. We will investigate promptly and correct any confirmed error, including issuing a refund where appropriate.

Fraud Prevention

To protect our customers, we reserve the right to hold, review, or cancel orders suspected of fraudulent or unauthorized activity. If your order is held for review, our team may contact you to verify details before processing. Orders cancelled for this reason are refunded in full.

Refunds

Approved refunds are always issued to the original payment method and are processed within 5–10 business days of approval. Your bank or card issuer may require additional time to reflect the refund on your statement. For refund eligibility, please see our Return & Refund Policy.

Questions

For any billing questions, our support team responds within 24 hours.

Business Information

Legal Business Name: Kahn Consulting Inc.

Brand: Greenwich Emporium

Phone: +1 (203) 570-37721

Email: contact@greenwich-emporium.com

Address: 180 Turn of River Road, Suite 8C, Stamford, CT 06905, United States

Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)